How to Embed Power Virtual Agent Chatbot in Dynamics 365 CRM Live Chat (Step-by-Step)
Victor Oguche Victor Oguche
185 subscribers
385 views
10

 Published On Feb 25, 2024

Struggling with overwhelmed agents and frustrated customers? It's time to unlock the power of Microsoft Power Virtual Agents! In this video, we'll guide you through seamlessly embedding a custom-built Power Virtual Agent bot into your Dynamics 365 CRM Live Chat widget.

Benefits you can't miss:

• 24/7 Support: Your friendly bot answers common questions and resolves simple issues, even while you sleep!
• Happy Customers: Get instant responses, personalized guidance, and reduced wait times, leaving customers feeling valued.
• Empowered Agents: Free your agents from repetitive inquiries, allowing them to focus on complex cases and building stronger relationships.
• Sales Boost: Offer instant support and product information, leading to quicker conversions and increased revenue.

No coding required! We'll break down the process into simple steps, from building your bot to integrating it seamlessly. Even beginners can follow along!

In this video, you'll discover:
• What Power Virtual Agents are and their impact on customer service
• How to build a powerful bot tailored to your needs
• Step-by-step guide to embed your bot into Dynamics 365 Live Chat
• Pro tips to maximize your bot's effectiveness

By the end, you'll be able to:
• Implement a 24/7 virtual assistant for exceptional customer support
• Reduce agent workload and boost overall satisfaction
• Increase sales and conversions with instant support

Ready to transform your customer experience? Watch now and learn how to embed a Power Virtual Agent bot in Dynamics 365 CRM!

P.S. Don't forget to like and subscribe for more game-changing Dynamics 365 tips and tricks!

show more

Share/Embed