At the intersection of Humanities and Technology lies the Mac Admin. The work we do is strange — we communicate with such a wide range of people, yet we are not usually trained in that craft. We are technologists, but we frequently are working among those that are not such. We know our stuff pretty well, yet the people we work with find what we do a mystery. How can we be better at this weird path we walk? How do we get these people to do the things we know are Good and Proper and Correct? We obviously know what’s best, right? Why won’t these people Just Do What We Say...?!

In our time together, I will talk about the work I do as an IT manager, the challenges I found this year that I think many of us face, and I hope to share some thoughts on the insights I came to see this past year. I look forward to seeing you all in person this year!