If you a getting an E02 Error displayed on your Lay Z Spa Pump / Heater during your hire then these are the steps to take in order to resolve the problem which is essentially a water flow issue detected by the pump.


The normal cause for E.0.2 is a Hot Tub which has been subjected to a period of heavy use with grass, hair and/or other debris being entered into the tub, causing a slight blockage on the pump / filtration system reducing the water flow.



This process should clear all E02 Errors unless there is a faulty component and will only take a few minutes to complete - getting you back in your Hot Tub as soon as physically possible.



A) Throughly clean the filter and filter housing of all hair, debris and scum on the filter.
B) While the filter is removed check for water flow from the pump
C) Check the water level of the tub is between min and max without anyone in the tub, preferably closer to max than min.
D) Reset the unit


If the above steps fail to resolve the issue then you will need to:
E) Turn off the pump / heater unit
F) Remove the filter housing and chlorine dispenser unit, replacing them both with the provided stoppers
G) Remove the pump / heater unit from the Hot Tub by unscrewing the three connectors
H) Using a hosepipe flush the connecting tubes from where the pump unscrewed from, while flushing remove the stopper cap from inside the tun and rub/brush the debris screen inside the tub while flushing. This will dislodge any debris on the debris screen. Do this for both debris screens individually.
I) Flush the water inlet our outlet of the pump by placing the hose in each for 2-5 minutes, this will flush any debris from the heater element and pump inside the unit.
J) Look into the tubes that go through the side of the hot tub, ensuring they do not look twisted or crushed which would stop / heavily reduce the water flow.
H) Re-attach the Heater / Pump Unit before powering the unit back on, pressing the reset button on the RCD and then holding down the power symbol to turn the unit on.
K) Finally, turn the pump and heater back on using the control panel.


If your hot tub is hired through Hot Tub Fun and the above steps fail to resolve the problem then please do contact us on 01494 355410 between the hours of 8am and 8pm and we will be happy to help.

Hot Tub Fun
78 St Margarets Grove
Great Kingshill
High Wycombe
Buckinghamshire
HP15 6HP
01494 355410
https://www.hottubfun.co.uk