SaaS Therapy
22 subscribers
45:20
CX is the delivery of your brand with Dwayne Grant, VP of CX @ Evercommerce
SaaS Therapy
10 views • 3 days ago
44:14
A candid conversation with Mark Sunday, former CIO @ Oracle
SaaS Therapy
8 views • 11 days ago
8:31
Recap: Understanding 1 way and 2 way doors
SaaS Therapy
No views • 3 weeks ago
35:25
Panel: Doing more with less in CS, with Utah CS experts
SaaS Therapy
8 views • 3 weeks ago
34:41
How emotional intelligence gets you longer-term customers
SaaS Therapy
4 views • 1 month ago
31:37
End of Season 2: Highlights of our favorite episodes
SaaS Therapy
5 views • 1 month ago
31:01
Balancing digital and human-led onboarding
SaaS Therapy
2 views • 1 month ago
50:00
Rebranding L&D: From learning to performance with Kevin Alster, Head of Synthesia Academy
SaaS Therapy
14 views • 1 month ago
43:21
Driving change & adoption in SaaS
SaaS Therapy
9 views • 2 months ago
3:03
Check-In: Focus on the next right step
SaaS Therapy
2 views • 2 months ago
48:08
Tailoring customer onboarding to solve pain points with Kristi Faltorusso, CCO @Clientsuccess
SaaS Therapy
13 views • 2 months ago
43:31
Security in SaaS with Josh Mullis, Head of IT @Productiv
SaaS Therapy
12 views • 2 months ago
53:53
Can customer success keep up? with Jan Young, 2x Top 25 CS influencer
SaaS Therapy
3 views • 2 months ago
4:11
Check-In: Charging customers an implementation fee?
SaaS Therapy
1 view • 2 months ago
44:49
Top pitfalls in SaaS onboarding with Donna Weber, customer onboarding expert
SaaS Therapy
12 views • 3 months ago
31:48
Nailing customer success playbooks
SaaS Therapy
6 views • 3 months ago
18:25
Check-In: Who's the coach & who's the player in a client relationship
SaaS Therapy
11 views • 3 months ago
49:11
The evolution of customer success with "The Jasons Take On" podcast co-hosts
SaaS Therapy
2 views • 3 months ago
2:30
Check-In: Should customer education have a seat at the table?
SaaS Therapy
2 views • 3 months ago
49:41
Move on from vanity metrics with Dave Derington, Co-Founder @CELab
SaaS Therapy
4 views • 3 months ago
6:57
Check-In: Developing empathy for customers
SaaS Therapy
2 views • 3 months ago
45:29
Recovering from a customer breach of trust with Debra Wilson, VP of Marketing @ BrainStorm
SaaS Therapy
5 views • 4 months ago
5:49
Check-In: Overcoming the fear of AI in the workplace
SaaS Therapy
No views • 4 months ago
46:53
Using AI to enhance customer relationships with Guy Galon, VP of CS @Obrela
SaaS Therapy
No views • 4 months ago
45:47
Building confidence in customer education with Vicky Kennedy, CEO @ Echtus
SaaS Therapy
3 views • 4 months ago
5:32
Check-In: Meeting end users where they are
SaaS Therapy
1 view • 4 months ago
30:36
Who owns value in a SaaS relationship?
SaaS Therapy
No views • 4 months ago
45:16
The value of coaching in the workplace with Mark Stagi, VP of CS @Avoma
SaaS Therapy
4 views • 4 months ago
43:12
The power of building a customer community with Heather Wendt, community strategist @ HigherLogic
SaaS Therapy
1 view • 4 months ago
10:33
End of Season 1: Highlights from our favorite episodes
SaaS Therapy
No views • 4 months ago
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