Published On Sep 6, 2023
Here are 4 reasons application managers are turning to digital adoption solutions:
1️⃣ User Onboarding Made Effortless
One of the primary reasons application managers opt for a digital adoption solution is its ability to create a seamless onboarding experience for new users.
With this technology, we can significantly shorten the learning curve and ensure a smooth transition onto the platform.
2️⃣ Reducing Support Tickets
It empowers users to find answers and resolve issues on their own, reducing the burden on your support team.
3️⃣ Embracing Change with Confidence
It allows us to effortlessly communicate platform updates, new functionalities, and process changes to our users, keeping everyone informed and on the same page.
4️⃣ Elevating Data Quality:
It guides users to input the right information in the right fields at the right time, thus improving data quality across the board.
A Success Story:
We converted their existing training material into digital adoption content, thereby:
Eliminating the need for ~20 user guides.
Streamlining monthly online virtual training sessions.
Digitizing their video content showcasing the application.
All the remaining documentation was centralized.
As a result, people got on board automatically through the support of the digital adoption solution.
This saved a lot of hours for the new people as well as their team that didn’t have to train them.
➡️ If you want to go through more examples, send me a personal message. I'm happy to chat with you.
We help your employees and customers keep pace with technology and guide them to true digital adoption.
Website: https://dgtl.ventures/
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