Sales Cloud: Key Features of Sales Engagement | Expert Coaching
Salesforce Support Salesforce Support
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 Published On Aug 27, 2024

Learn all about the key components and capabilities of Sales Engagement, formerly known as High Velocity Sales.

In this video session, we will cover:
An overview of Sales Engagement
How to optimize prospect outreach with Cadences
How to plan and prioritize tasks with the Work Queue and To Do List
And a high level look into reporting and analytics

For additional resources and information mentioned in this video, or to sign up for an individual follow-up session (available to Premier and Signature Success Plan customers), click here: https://cs.salesforce.com/portraits/a...

0:00 Intro and Overview
0:12 Learning Objectives
0:46 Understanding Sales Engagement
1:48 Sales Engagement Setup
4:21 Cadences
9:17 Work Queue
10:31 To Do List
11:19 Reporting and Analytics for Sales Engagement
12:04 Next Steps and Outro

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Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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