Any seasoned Salesforce professional would agree that business analysis is the foundation of a successful Salesforce project, but what does that actually look like? During this session, Vanessa Grant will discuss what Business Analysts should expect on Salesforce projects, and how to skill up and take advantage of the opportunities in this fast paced and growing digital transformation industry. This session will cover:

What makes Salesforce projects unique
The role that business analysts play on Salesforce projects
Resources to prepare for an SFBA career
Tips to equip business analysts with the knowledge needed to steer them towards success