theCube covers news at the New York Stock Exchange, interviewing Raju Malhotra from Certinia, a top ISV on the Salesforce platform. Certinia bridges the gap between sales and service delivery, optimizing resources and ensuring projects are completed on time. Salesforce recently announced the Agent Force partnered network, with Certinia as an early adopter, leveraging AI to automate workflows and enhance customer satisfaction. Certinia aims to complement human teams, improve productivity, and simplify workflow automation for over 1,400 customers.

#DF24 #Dreamforce #theCUBE