Quickjack User Error; Recipe For Disaster?

I was recently following a Social Media group discussion about the QuickJack failing and being an unsafe product. While I'm sure there are issues that occur from time to time but are those issues product flaws or user error?

In this video I'm sharing my thoughts on two of the points brought up in the conversation. While this is just my opinion, I feel the situation was completely avoidable. As always, safety should be a top priority and adherence to established procedures can keep you out of a pickle.