What is Hard & Soft services in Facilities Management?
HARD FACILITIES MANAGEMENT SERVICES 
If the maintenance service involves a physical part of the building that cannot be removed, it is considered as a hard service/ property maintenance/Utilities Maintenance

They include:
Electrical Systems
HVAC Systems
Plumbing
STP/RO/WTP
FPS & FAS
IBMS
LIFTS etc

SOFT FACILITIES MANAGEMENT SERVICES
Soft services make the workplace more pleasant and secure.
They do not relate directly to a physical aspect of the building.
Soft facility maintenance services such as:
Cleaning
Waste management
Odor removal
Building security
Pest Services
Landscaping
Office decorating
Catering/Transport
Office moves etc.

Cleaning agent or Chemicals

Cleaning agents or hard-surface cleaners are substances (usually liquids, powders, sprays, or granules) used to remove dirt, including dust, stains, bad smells on surfaces.

 Purposes of cleaning agents include health, beauty, removing offensive odor, and avoiding the spread of dirt and contaminants to oneself and others.

Some cleaning agents can kill bacteria (e.g. door handle bacteria, as well as bacteria on worktops and other metallic surfaces) and clean at the same time.

Others, called degreasers, contain organic solvents to help dissolve oils and fats


Acidic cleaning agents

Acidic cleaning agents are mainly used for removal of inorganic deposits like scaling. The active ingredients are normally strong mineral acids. Corrosion inhibitors are added to the acid.
Hydrochloric acid is a common mineral acid typically used for concrete.
 Vinegar can also be used to clean hard surfaces and remove calcium deposits that also helps to maintain our environment bacteria free.
 Sulphuric acid is used in acidic drain cleaners to unblock clogged pipes by dissolving greases, proteins, and even carbohydrate-containing substances such as toilet tissue.


Alkaline cleaning agents

Alkaline common cleaning agents contain strong bases like sodium hydroxide or potassium hydroxide. Bleach (pH 12) and ammonia (pH 11)

Often, dispersants, to prevent redeposition of dissolved dirt, and chelants, to attack rust, are added to the alkaline agent.

Alkaline cleaners can dissolve fats (including grease), oils, and protein-based substances

Why Cleaning agents are most important in house keeping/Soft services?
Cleaning agents are the most critical aids of the housekeeping department in their day to day operations to keep the room and public area neat,clean and hygiene.

Why Taski products is considered?
Cleaning chemicals/agents Taski or Diversey products are considered as the benchmark in the hospitality industry.

There are specific products to be used for each cleaning requirement and these are given specific codes eg: R1, R2, R3 (The letter 'R' Stands for 'Room Care'.) Etc. for ease of identification, recognition and use.


TASKI CLEANING AGENTS LIST - R1 to R9

TASKI R1 / Diversey R1 Cleaning and Sanitising of Bathroom / Toilet surfaces
TASKI R2 / Diversey R2 All-purpose cleaning agent / Hygienic Hard Surface Cleaner
TASKI R3 / Diversey R3 For Cleaning Glass and Mirror Cleaner
TASKI R4 / Diversey R4 For Furniture Polish and Cleaning / Furniture Maintainer
TASKI R5 / Diversey R5 Air Freshener / Room Freshener / Bathroom Freshener
TASKI R6 / Diversey R6 Heavy-duty toilet bowl/urinal cleaner for the removal of limescale, stains and other residues.
TASKI R7 / Diversey R7  For removal of oil and grease from floor / Non-abrasive cream cleaner for water-resistant hard surfaces
TASKI R8 / Diversey R8 Kettle Descaler - Highly effective acid based descaler for kettles, kitchen equipment, shower heads etc.
TASKI R9 / Diversey R9 Fully formulated cleaner for cleaning all fittings and walls in the bathroom, sink, tub, tiles and fittings.