Patricia Tintori habla acerca de su empresa, Soy Tu Guía Venezuela, una joven e innovadora empresa de turismo famosa por su peculiar manera de recorrer a pie el centro de Caracas, la ciudad más peligrosa del mundo. El enfoque de su charla es plasmar el valor que tiene una buena atención en el servicio. After living some years in England, she returned to Venezuela to apply all her knowledge of Tourism in Caracas. She first completed a post degree in History to after create Soy Tu Guia, which is a tourism company dedicated to make walking tours in the historic zone of Caracas, the most dangerous city of the world. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx