This demo gives you an inside look at Microsoft Dynamics 365 Customer Service from the perspective of a day in the life of a customer service rep. See how you can:
Use Power BI-embedded dashboards to get a snapshot of your tasks
Harness AI Copilot to communicate with your team and customers
Manage cases and streamline data entry and routing
Improve quality of resolved cases with a knowledge article database
Improve customer relationships with overall account management
Bonus: Pricing can be found at www.dynamics.microsoft.com/en-us/customer-service/pricing
To get started with this Microsoft module, contact us at [email protected].