In this video, we review the Tenveo VHD20N PTZ Camera with a fine-toothed comb. There were some problems along the way but we worked through those! I hope that you watch this video all the way through. You don't want to miss some of the details during our troubleshooting process!

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Please make sure the port number is 2000 for using ONVIF on an IP Controller
For the support email address, please use [email protected] or [email protected]
Both emails will support customer's questions.
Here is their support website: https://en.tenveo.com/support/index.html
Download the firmware upgrade package here: https://en.tenveo.com/support/download/ (Be sure to select the link for the "VHD Upgrade Firmware" option)
The download firmware password is: 666666