ground
Registration of deeds is one of two key services provided by Board of Revenue, Punjab to general
public. The process of deed registration, not only ensures protection of critical properly/land rights of
individuals but also serves as one of the largest sources of revenue for provincial Government. In order to
improve quality of service and to safeguard government interested, BOR Punjab has introduced two major
intervention in the form of eStamp system and computefized Registration of Deed (ROD). However, due to an
exponential increase in volume of services, during the last couple of decades, and different operational
challenges, need for further improvements has been felt strongly. Some of the irnpediments/issues being faced
by stakeholder in existing Deed Registration process include:
' Three different systems (i.e. e-Starnping, LRMIS, and ROD) are working covering parts of a larger
system with only partial integration enabled.
' Due to disconnect between systems and the fact that some of the propertylland rights records are
still being maintained manually; it is common for field offices to not process a particular deed
through electronic system.
' Similarly, parts of registration process are still executed manually, which limits the ability of
supervisory tiers to have an accurate insight into performance and pendency at different field
offices.
' A significantly high cost is associated with printing, administration and maintenance of security
paper. Fufthermore, limited accounting of special security papers is available for the consumption
of authorities.
' In more recent times, it has become common place that pressure groups acting as local commissions,
coerce the field office into assigning document numbers without going through a formal approval
process. Resultantly, number of deeds are missing from government-controlled record rooms at
districts which jeopardizes the protection of rights in case of lost instrument.
' Governtnent has to incurhigh costs for physical storage of documents in its record rooms whereas
the documents are still vulnerable to both natural and man-made disasters such as fire, floods,
earthquakes and ternpering.
e-Registration System
Keeping in view the challenges in existing system, BOR Punjab has decided to introduce an electronic
system of automated deed registration. The objective of proposed new system is to overcome the shortcomings
of existing process and further facilitate general public