Zoom just released a new version of their Phone integration with the biggest CRM in the world Salesforce.

Watch this full demo on all the integrations points that can be utilized by users to leverage the full capabilities of Zoom Phone and Salesforce together.

Chapters
0:00 Introductions to Zoom Phone and Salesforce
0:47 Overview of why Zoom Phone
4:03 Zoom Phone v1 vs v2 in Salesforce
9:50 New Screen Pop feature
12:55 Contacts Custom Attributes function
14:50 Multiple Calls Experience
18:10 Call Recording & Voice Mail
21:47 Unlinked Call Log Feature
25:00 Closing




#Zoom #Salesforce #CRM

About Me...

I am Patrick Kelley and welcome to my page Tattooed Nerd. Here we dive deep into this week in tech mainly concentrating on unified communications as a service. We also talk a lot of about hybrid workforce and what is ucaas?

Our main focus will be on Zoom, but we touch on a lot of this in cloud collaboration, modern workplace, and cover UC today.

As a technical yogi in the UCaaS space I try and share cool tips and tricks for connected communications, better virtual meetings, and the future of work.

So hit the subscribe button to keep up to date on all things related to hybrid work!

FYI....I am a full time employee of Zoom. I am not a spokesmen for Zoom and all the thoughts and content are my own.