Sun Hill's latest recruit, Will Fletcher, is late for his first shift, which leaves an angry Tony attending the scene of an armed robbery at a jewellers on his own. When door-to-door inquiries throws up recently released street thug Jordan Tomlin as one of the suspects, he denies being involved in the robbery and claims to have been holding the stolen loot for a friend. When Phil and Jo set up an operation to catch the robbers in the act, they discover Jordan's girlfriend is one of them. Meanwhile, Ramani and Terry investigate a case of identity fraud when a homeowner is attacked after discovering that his empty flat, which he has been trying to rent, has been receiving mail in the name of a previous tenant.